Thank you for shopping with us at Tumtree.Â
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy:
All orders are processed within 3-6 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost:
FedEx Standard 3-5 business days Free
FedEx Two Days 2 business days $12.95
FedEx Overnight * 1-2 business days $19.95
* Overnight delivery is only available for orders with delivery addresses within the continental United
States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Tumtree ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO
addresses.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes:
Tumtree is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Tumtree is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the U.S.
